ace3655arc Terms and Conditions

This document forms a legal agreement between ace3655arc ("Platform", "we", "us") and you ("user", "player"). By accessing the ace3655arc website or creating an account, you agree to abide by all provisions of these terms and conditions. If you do not agree with any part of these terms, please do not use the platform.

ace3655arc is a safe and reliable online casino and betting platform for players in Bangladesh. We protect your experience with SSL encryption and fair play standards. These terms and conditions may change from time to time, and we will notify users of any significant changes.

All services provided on ace3655arc are governed by these terms and conditions. Using this platform means you voluntarily, fully, and unconditionally accept these terms. The following items form an integral part of this agreement:

• ace3655arc Privacy Policy
• ace3655arc Responsible Gaming Policy
• Specific rules applicable to each game or product
• Special terms and conditions related to bonuses and promotions

ace3655arc reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any change will be taken as your acceptance of the new terms. You are therefore advised to visit this page regularly.

The following requirements must be met to create an account and use services on ace3655arc:

• Age: You must be at least 21 years old. Accounts found to belong to underage users will be closed immediately upon verification and all balances may be forfeited.
• Identity verification: You must provide accurate and truthful information at the time of registration.
• One account: Only one account is permitted per individual, household, or IP address.
• Legal capacity: You must be legally capable of entering into a contract.
• No existing ban: If your account has been closed due to any regulatory body, you may not create a new account.

The following must be observed when creating an account on ace3655arc:

3.1 Registration Process

You must accurately fill in the registration form with your full name, date of birth, email address, phone number, and preferred payment method details. ace3655arc reserves the right to cancel accounts and forfeit deposited funds if false information is provided.

3.2 Password Security

It is entirely your responsibility to keep your account password confidential. If you notice any unauthorized access or suspicious activity on your account, please notify us immediately via live chat.

3.3 Updating Your Information

If any of your personal details change — such as your phone number or email address — you must update your account profile immediately.

ace3655arc reserves the right to verify the identity of all players. The verification (Know Your Customer / KYC) process may be required in the following situations:

• At the time of your first withdrawal request
• For large-value transactions
• When unusual activity is detected on an account
• At any time upon request by ace3655arc

Verification typically requires submission of a National Identity Card (NID), passport or driving licence photo, and proof of current address (a recent utility bill or bank statement). Withdrawals may be placed on hold until verification is complete.

5.1 Deposits

Funds can be deposited on ace3655arc using the following methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all methods is ৳300 (three hundred taka).

• Deposit amounts are generally credited to the account instantly.
• You are advised to keep a record of transaction details such as the transaction ID.
• ace3655arc does not charge any additional fees on deposits, though the payment provider's own charges may apply.

5.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal processing time is generally 30 minutes to 3 hours.

• KYC verification must be completed before a withdrawal request can be made.
• Withdrawals can only be made to the same payment method used for the deposit.
• Under unusual circumstances, ace3655arc may request additional documents.
• Withdrawals may be held if bonus wagering requirements have not been met.

ace3655arc offers a range of bonus and promotion offers. The general terms and conditions for bonuses are as follows:

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will add ৳1,500 in bonus funds, giving a total balance of ৳2,500; depositing ৳12,000 or more will earn the maximum ৳8,000 bonus, giving a total balance of ৳20,000. The wagering requirement for the bonus is 15 times (15x).

6.2 Bonus Terms

• Each bonus offer has a specific validity period.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Another bonus cannot be claimed while one is already active (unless specifically permitted).
• ace3655arc may withdraw any bonus at any time, particularly in cases of irregularity or fraud.
• Claiming bonuses from multiple accounts is strictly prohibited.

6.3 VIP Program

The ace3655arc VIP program has 4 tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are as follows:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

All games on ace3655arc are conducted fairly and transparently. The general rules for gaming are as follows:

7.1 Game Results

All game outcomes are determined by Random Number Generator (RNG) technology, which is regularly audited. ace3655arc's decision on game results is final. In the event of a technical error, ace3655arc reserves the right to void the game and refund the bet.

7.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game interface. Betting limits may vary according to VIP tier.

7.3 Game Providers

ace3655arc works with a range of reputable game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, and many more. The game providers' own terms may also apply.

The following activities are strictly prohibited on the ace3655arc platform:

• Fraudulent activity: Using bots, scripts, or any automated software to play games.
• Money laundering: Processing funds from illegal sources through ace3655arc.
• Multiple accounts: Operating more than one account under the same person.
• Bonus abuse: Placing low-risk bets on specific products with the intent to gain an unfair advantage from the bonus system.
• Unauthorized access: Attempting to hack or gain unauthorized access to ace3655arc's systems.
• Facilitating underage gambling: Helping any underage person to create an account or play games.
• Third-party payments: Making transactions using a payment method not registered in your own name.

9.1 Closure by ace3655arc

ace3655arc reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Violation of these terms and conditions
• Providing false or incomplete information
• Fraudulent or suspicious activity
• Failure to complete KYC verification

9.2 Closure by the User

If you wish to close your account voluntarily, please contact us via 24/7 live chat. Any eligible balance should be withdrawn before the account is closed.

9.3 Self-Exclusion

To support responsible gaming, you may restrict access to your account for a set period or permanently. Please read our Responsible Gaming page for more details.

ace3655arc places the highest priority on the mental and financial wellbeing of players. We firmly believe that gaming should be a form of entertainment, not a means of earning a living.

• ace3655arc advises all players to set a budget and play within that limit.
• Never chase your losses by placing larger bets.
• You can contact us to set deposit, bet, or loss limits.
• If you notice signs of gaming addiction, seek professional help immediately.
• Persons under the age of 21 are not permitted to use the ace3655arc platform.

For more information on responsible gaming, please read our Responsible Gaming page.

ace3655arc takes the security of your personal information very seriously. All data collected on our platform is protected by SSL encryption.

• Your personal information is not sold to third parties.
• Information is used only for service improvement, KYC verification, and security protection.
• Information may need to be disclosed for legal reasons or at the request of regulatory authorities.

For full details of our data protection policy, please read our Privacy Policy.

12.1 Service Limitations

The ace3655arc platform is provided on an "as is" basis. We cannot guarantee uninterrupted service. The service may be temporarily disrupted due to maintenance, technical issues, or other reasons.

12.2 Disclaimer

ace3655arc is not responsible for:

• Games or transactions being disrupted due to internet connection issues
• Any errors in your device or software
• Issues with third-party payment providers
• Any damage to your account resulting from unauthorized access (if you have not taken adequate security precautions)

12.3 Dispute Resolution

If a dispute arises regarding any matter, please first contact us via 24/7 live chat or by email at [email protected]. Our team will try to resolve it as quickly as possible. If you are not satisfied with a decision made by ace3655arc, you can find contact information for further discussion on our About Us page.